Redirecting to deep profile of Abdul Mallik at Aurovalor Consultancy Services Pvt Ltd...
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Email: abd*****@aur******.com
Mobile: 77134*****
Estimated Net Worth: ₹0 – ₹500+ Cr (approx. $0 – $60M)
- Abdul Mallik is the Founder & CEO of AuroValor Consultancy Services Pvt Ltd, having established the company in February 2023, demonstrating entrepreneurial leadership and vision in the consultancy sector.
- Prior to founding AuroValor, Abdul Mallik served as Vice President of Global Customer Support at Zscaler from April 2021 until January 2023, where strategic initiatives contributed to enhanced customer satisfaction and operational efficiency.
- In an earlier role at Zscaler, Abdul Mallik was a Senior Director of Customer Care for the APAC region, starting in October 2018, playing a crucial role in driving customer care strategies across multiple countries.
- During the tenure at SonicWall Inc., Abdul Mallik held several progressive positions including Director of Professional Services for APJ & Middle East and Director Technical Support-APJ, showcasing expertise in technical support and customer success that spanned multiple years.
- At SonicWall, notable achievements included Directing Technical Support operations where improvements led to higher customer satisfaction (CSAT), effective management of Service Level Agreements (SLAs), and increased Key Performance Indicators (KPIs).
- Abdul Mallik’s career trajectory includes significant roles at Dell, where responsibilities ranged from Director of Technical Support-APJ to Manager II Technical Support, allowing for the development of strong customer service foundations and technical expertise.
- Abdul Mallik initiated career as a Network Engineer at Waseet Electronics, where technical foundations were laid, progressing to a Technical Manager role, demonstrating a solid understanding of technical operations and leadership from the outset.
- Throughout the career, Abdul Mallik has effectively managed teams, streamlined processes, and enhanced service delivery across various roles, reflecting a strong commitment to excellence in customer service and operational success.