Abdul Mallik – Aurovalor Consultancy Services Pvt Ltd
View Detailed Executive Profile →Professional Overview
- Abdul Mallik is the Founder & CEO of AuroValor Consultancy Services Pvt Ltd, having established the company in February 2023, demonstrating entrepreneurial leadership and vision in the consultancy sector.
- Prior to founding AuroValor, Abdul Mallik served as Vice President of Global Customer Support at Zscaler from April 2021 until January 2023, where strategic initiatives contributed to enhanced customer satisfaction and operational efficiency.
- In an earlier role at Zscaler, Abdul Mallik was a Senior Director of Customer Care for the APAC region, starting in October 2018, playing a crucial role in driving customer care strategies across multiple countries.
- During the tenure at SonicWall Inc., Abdul Mallik held several progressive positions including Director of Professional Services for APJ & Middle East and Director Technical Support-APJ, showcasing expertise in technical support and customer success that spanned multiple years.
- At SonicWall, notable achievements included Directing Technical Support operations where improvements led to higher customer satisfaction (CSAT), effective management of Service Level Agreements (SLAs), and increased Key Performance Indicators (KPIs).
- Abdul Mallik’s career trajectory includes significant roles at Dell, where responsibilities ranged from Director of Technical Support-APJ to Manager II Technical Support, allowing for the development of strong customer service foundations and technical expertise.
- Abdul Mallik initiated career as a Network Engineer at Waseet Electronics, where technical foundations were laid, progressing to a Technical Manager role, demonstrating a solid understanding of technical operations and leadership from the outset.
- Throughout the career, Abdul Mallik has effectively managed teams, streamlined processes, and enhanced service delivery across various roles, reflecting a strong commitment to excellence in customer service and operational success.
Professional Experience
| Company | Designation | Period |
|---|---|---|
| Zscaler | Senior Director Customer Care-APAC | Oct 2018 – Apr 2021 |
| SonicWall Inc. | Director Technical Support-APJ | ✪ | Technical Support | Customer Success | CSAT | KPI | SLA | Nov 2016 – Dec 2017 |
| Waseet Electronics | Network Engineer | Nov 1997 – Jan 2001 |
| Zscaler Inc. | Director Of Technical Support & Services India Operations| ✪ | Technical Support | Customer Success | May 2013 – Aug 2014 |
| Dell SonicWALL | Senior Manager Technical Support| ✪ | Technical Support | Customer Success | CSAT | KPI | SLA | Mar 2013 – May 2013 |
| Dell SonicWALL | Technical Lead| ✪ | Technical Support | Customer Success | CSAT | KPI | SLA | Jul 2008 – Dec 2009 |
| SonicWall Inc. | Director of Professional Services-APJ | ✪ | Technical Support | Customer Success | CSAT | KPI | SLA | Jan 2018 – Oct 2018 |
| Dell SonicWALL | Manager I Technical Support| ✪ | Technical Support | Customer Success | CSAT | KPI | SLA | Jan 2010 – Aug 2012 |
| Waseet Electronics | Technical Manager Role | Feb 2001 – Apr 2003 |
| SonicWall Inc. | Director of Professional Services-APJ & Middle East | Aug 2018 – Oct 2018 |
| Dell | Director of Technical Support-APJ | ✪ | Technical Support | Customer Success | CSAT | KPI | SLA | Aug 2014 – Nov 2016 |
| Dell SonicWALL | Manager II Technical Support| ✪ | Technical Support | Customer Success | CSAT | KPI | SLA | Aug 2012 – Mar 2013 |
| Zscaler | Vice President Global Customer Support | Apr 2021 – Jan 2023 |
| e4e | Level 2 Support Engineer, SonicWALL Project | Apr 2006 – Jul 2008 |
| AuroValor Consultancy Services Pvt Ltd | Founder & CEO | Feb 2023 – Present |
Estimated Net Worth
Estimated Range: ₹0 – ₹1000+ Cr (approx. $0 – $120M+)
Based on publicly accessible filings, industry benchmarks, and leadership compensation patterns.
Executive Contact
Official Email: Via Aurovalor Consultancy Services Pvt Ltd corporate communication desk.
Personal Contact: Not publicly disclosed.
Frequently Asked Questions
What is Abdul Mallik's net worth?
Estimated ₹0 – ₹1000+ Cr (approx. $0 – $120M+).
How can I contact them?
Through Aurovalor Consultancy Services Pvt Ltd's official communication channels.
Is this an official profile?
No — independently created using public data.
Disclaimer
This profile is created for general informational purposes. All details are based on publicly accessible information and independent research. While accuracy is prioritized, content may not always reflect the latest updates.
Nothing here should be interpreted as investment, financial, or legal advice. The individual featured has not authored or endorsed this profile.
Personal information is intentionally withheld. For official matters, please use formal communication channels associated with the respective organization.
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Last Updated: December 2025 · Published by Affluense AI (affluense.ai)