Founded by Khadim Batti and Vara Kumar, Whatfix is a leading digital adoption platform helping enterprises enhance user onboarding, training, and support. By providing in-app guidance and real-time assistance, Whatfix enables organizations to improve software adoption rates and productivity. The company’s platform empowers users to navigate complex applications seamlessly, reducing support costs and increasing operational efficiency. Whatfix serves global enterprises across various industries, including technology, healthcare, and financial services. With its AI-driven personalized experiences and robust analytics, Whatfix has established itself as a pioneer in digital adoption solutions worldwide.
Founded | 2014 |
---|---|
Headquarters | Bengaluru, India & San Jose, USA |
Valuation | ~$600 million (2021) |
Annual Revenue (FY24 est.) | ₹500 Cr |
Net Loss (FY24 est.) | ₹70 Cr |
Employees | ~800 |
Round | Year | Amount | Lead Investors |
---|---|---|---|
Series A | 2017 | $3.7 million | Stellaris Venture Partners |
Series B | 2019 | $12.5 million | Eight Roads Ventures |
Series C | 2021 | $90 million | SoftBank Vision Fund 2, Sequoia Capital India |
Whatfix has grown revenue significantly from ₹300 Cr in FY22 to an estimated ₹500 Cr in FY24, driven by strong enterprise adoption of its digital adoption platform.
EBITDA margins have improved steadily from -30% in FY22 to around -18% in FY24, reflecting higher operational efficiency and scale benefits.
Whatfix has expanded its team from 550 in FY22 to about 800 in FY24, investing in R&D, customer success, and global sales operations to support rapid growth.
The company plans to expand further into global enterprise markets, introduce AI-powered features, and prepare for potential IPO plans as part of its long-term growth strategy.
Recently, Whatfix has announced new product updates, expanded strategic partnerships, and strengthened its leadership team to accelerate global expansion.
Metric | Detail |
---|---|
Revenue FY24 | ₹500 Cr (+19% YoY) – Continued enterprise adoption and upselling drove growth. |
Net Loss FY24 | ₹70 Cr – Losses narrowing as efficiency improves. |
EBITDA Margin | -18% – Significantly improved over previous years. |
Valuation | $600 million – Strong investor backing and market positioning. |
Employee Count | 800 (+14% YoY) – Focused hiring in key business functions. |
Whatfix’s robust revenue growth and global customer base highlight its strong position in the digital adoption market. Continued product innovation and market expansion suggest a promising future trajectory. Make smarter business decisions with verified insights on companies and directors. Visit Affluense.ai to learn more.
Entrackr, Economic Times, Business Standard, Whatfix press releases.
Disclaimer: The information presented in this report is intended for general informational purposes only and does not constitute investment advice. All financial data is based on public sources and estimates where necessary.