Urban Company's Financials, Revenues & Funding Overview
Introduction
Founded by Abhiraj Bahl, Urban Company (formerly UrbanClap) is a leading Indian home services platform offering solutions across beauty, cleaning, repairs, wellness, and more. Since its inception in 2014, the company has transformed the unorganized home services sector through standardization, verified professionals, and tech-driven booking infrastructure. Headquartered in Gurugram, Urban Company has expanded to multiple Indian cities and select international markets, leveraging deep investments in training and customer satisfaction.
Company Snapshot & Financials FY23
| Metric | Detail |
|---|---|
| Founding Year | 2014 |
| Headquarters | Gurugram, India |
| Valuation | $2.8 Billion |
| Revenue (FY23) | ₹667 Cr |
| Profit/Loss (FY23) | -₹308 Cr |
| EBITDA Margin | -19% |
| Employees | 3,400+ |
Funding History
| Round | Amount | Year | Investors |
|---|---|---|---|
| Series F | $255M | 2021 | Prosus Ventures, DF International, Vy Capital |
| Series E | $75M | 2020 | Tiger Global, Vy Capital |
| Series D | $50M | 2019 | Steadview Capital, RPS Ventures |
Revenue and Profit Trends
Urban Company has steadily increased its revenue over the past three financial years, showing strong demand for home services. From ₹216 Cr in FY21 to ₹667 Cr in FY23, this 3x growth illustrates successful geographical and vertical expansion despite pandemic-induced challenges.
Although the company reported losses, the gap has reduced notably by FY23. Net loss improved from ₹514 Cr in FY22 to ₹308 Cr in FY23, indicating better cost control and operational efficiencies being implemented effectively.
Expense Efficiency & Margins
Urban Company's expenses have stabilized after a sharp rise between FY21 and FY22. In FY23, expense growth slowed, suggesting optimized spending and better unit economics.
The EBITDA margin has shown a significant improvement from -49% in FY22 to -19% in FY23. This points towards improving profitability and a more sustainable financial model.
Employee Trend & Insights
The company continues to expand its workforce to meet increasing service demands, growing from 1800 in FY21 to over 3400 by FY23, signaling consistent business scale-up and market presence.
Strategic Growth, Plans & IPO
- Continued expansion across Tier 2/3 cities in India.
- Focus on vertical-specific training academies for service professionals.
- Plans for strategic global markets like UAE and Southeast Asia.
- Potential IPO around 2025–2026 based on market conditions.
Latest News
Urban Company recently launched an AI-enabled booking assistant, enhancing personalized user experience across its app and website. The company also announced a ₹100 Cr investment in professional training infrastructure aimed at boosting service quality and customer retention.
Overall Summary
| Metric | Status | Remarks |
|---|---|---|
| Revenue | ↑ | Strong YoY growth to ₹667 Cr |
| Profitability | ↑ | Losses reduced significantly |
| EBITDA Margin | ↑ | Improved from -49% to -19% |
| Employee Count | ↑ | Increased workforce across locations |
Conclusion
Urban Company continues to establish itself as a trusted and dominant player in the Indian home services space. With sustained revenue growth, narrowing losses, and investor confidence, the company is strategically positioned for both domestic consolidation and global expansion.
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