Uniphore’s Financials, Revenue, Profit, Valuation & Shareholding Overview (2025)
Legal Name: UNIPHORE SOFTWARE SYSTEMS INC | CIN: 6468632
Uniphore, co-founded by Umesh Sachdev and Ravi Saraogi, is a global leader in conversational AI and automation solutions. Founded in 2008, Uniphore is headquartered in Palo Alto and Chennai, with a strong presence across the US and Asia. The company leverages advanced artificial intelligence, automation, and machine learning to deliver transformational customer experiences and improve enterprise operations. Its platform integrates voice AI, computer vision, emotion AI, and workflow automation to understand human emotions, detect intent, and provide contextually relevant responses. Uniphore’s solutions empower organizations to drive higher customer satisfaction, reduce operational costs, and unlock new revenue opportunities. Backed by leading investors and with a valuation surpassing $2.5 billion, Uniphore has expanded its reach globally, serving major enterprises in sectors such as telecommunications, financial services, healthcare, and retail. The company is deeply committed to continuous innovation and expanding its product offerings to stay ahead in the rapidly growing conversational AI market. Uniphore's strategic vision positions it as a frontrunner, paving the way for the future of human-machine interaction across industries worldwide.
| Founded | 2008 |
|---|---|
| Headquarters | Palo Alto & Chennai |
| Valuation | ~$2.5 Billion |
| Annual Revenue (FY23 est.) | ~$100 million |
| Net Profit (FY23 est.) | Negative (growth stage) |
| Employees | ~900 |
| Round | Year | Amount | Valuation | Investors |
|---|---|---|---|---|
| Series E | 2022 | $400M | ~$2.5B | March Capital, SoftBank Vision Fund 2 |
| Series D | 2020 | $140M | ~$700M | March Capital, Cisco Investments |
| Series C | 2018 | $51M | Undisclosed | March Capital, National Grid Partners |
| Series B | 2015 | $10M | Undisclosed | John Chambers, IDG Ventures |
Uniphore has demonstrated strong revenue growth, rising from approximately $45 million in FY22 to around $85 million in FY23, supported by global enterprise adoption of its conversational AI and automation solutions. While the company continues to invest significantly in R&D and global expansion, operational efficiencies have shown gradual improvement. This growth trend highlights Uniphore’s leadership in enterprise AI solutions.
Uniphore's expenses have increased to support its technology and global operations, impacting margins. Future improvements are expected as large enterprise deals scale and operating leverage improves.
Uniphore has grown its employee base from around 500 in FY22 to 1,000 in FY24, reflecting strong investment in global talent to support product, engineering, and go-to-market functions.
• Expand enterprise partnerships and global client base.
• Strengthen AI and automation capabilities through continued R&D.
• Accelerate go-to-market strategy in North America and APAC.
• Invest in next-gen conversational analytics.
• Evaluate IPO timing based on market conditions.
Uniphore has secured significant global partnerships and continues to invest in innovation across AI and automation. The company’s strong funding base positions it to be a leader in the next phase of conversational AI growth.
| Metric | Detail |
|---|---|
| Revenue FY24 | ~$130M – Strong upward trend |
| Profitability | Negative – Focus on global expansion |
| Employees | ~1,000 – Significant talent investment |
| Market Position | Leader in conversational AI |
Company websites, media reports, and publicly available funding data.
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