Exotel’s Financials, Revenue, Profit, Valuation & Shareholding Overview (2025)
Legal Name: EXOTEL TECHCOM PRIVATE LIMITED | CIN: U72900KA2011PTC059065
Exotel, founded in 2011 by Shivakumar Ganesan, Siddharth Ramesh, Ishwar Sridharan, and Vijay Sharma, is a cloud telephony platform headquartered in Bengaluru. It provides businesses with programmable SMS, voice, and IVR solutions to automate customer engagement workflows. Serving over 10,000 clients globally, Exotel’s APIs power notifications, verifications, and contact center operations.
| Founding year | 2011 |
|---|---|
| Headquarters | Bengaluru, Karnataka, India |
| Valuation | ~$400M (2021) |
| Total Funding | $35M |
| Annual Revenue | ₹165 Cr (FY24) |
| Annual Net Loss | ₹2 Cr (FY24) |
| EBITDA Margin | -1% (FY24) |
| Employees | ~500 (FY24) |
| Round | Date | Amount | Investors |
|---|---|---|---|
| Series A | 2015 | $3M | SAIF Partners |
| Series B | 2017 | $7M | Accel |
| Series C | 2021 | $25M | Peak XV |
- Expand cloud communication suite into emerging markets in Southeast Asia.
- Integrate AI-driven voice analytics for enhanced call insights.
- Launch self-service engagement builder for SMEs.
- Forge partnerships with global CPaaS providers.
- Consider IPO after reaching breakeven and positive EBITDA.
In early 2025, Exotel launched AI-Powered IVR, reducing average call handling time by 20%.
| Metric | Details |
|---|---|
| Revenue | ₹100 Cr → ₹130 Cr → ₹165 Cr |
| Net Loss | ₹8 Cr → ₹5 Cr → ₹2 Cr |
| EBITDA Margin | -8% → -5% → -1% |
| Employees | 400 → 450 → 500 |
| Funding | $3M → $7M → $25M |
| IPO Status | Private; eyeing IPO post breakeven. |
| Expansion Focus | Asia expansion, AI analytics, SME tools. |
| Latest News | AI IVR launch; -20% AHT |
Exotel’s robust revenue growth and diminishing losses underscore its leadership in cloud telephony. AI innovations and strategic market expansion will drive its path toward profitability and potential IPO.
Make smarter business decisions with verified insights on companies and directors. Visit Affluense.ai to learn more.
- TechCrunch & Economic Times: Exotel FY financials
- Tracxn: funding rounds
- Company press release: AI IVR launch
- Exotel website: product overview
Disclaimer: © 2025. All information is curated from public and third-party sources and provided solely for legitimate business use.